!!

Hello Guest! Kumusta!

Thank you for visiting PiPho Forum!
It would be best if you will register so you can use the additional benefits of the community such as joining events, interacting with fellow members and view the hidden boards of the forum.

 
 
Mabuhay, Guest. Please login or register.
Did you miss your activation email?

Portal News

Sorry, this shoutbox does not exist.

Recent Classifieds Posts

Recent Forum Posts

Canon EF 70-200 F2.8L USM CMPI Unit by enrico.arestado
[Today at 10:03:26 PM]


SHARP Shoots by celmae
[Today at 09:56:45 PM]


Share your Fujifilm x100 shots by DragonEye
[Today at 09:43:31 PM]


TAMRON 70-200 f2.8 Di VC USD by nikkiesteban
[Today at 09:04:04 PM]


The Canon EOS 6D by randal007
[Today at 08:58:17 PM]


Lytro Illum by randal007
[Today at 08:36:26 PM]


Startrail by LuisMayerJr
[Today at 08:07:31 PM]


FS: Samsung NX300 by imagesforplay
[Today at 07:30:42 PM]


carrySpeed VS blackRapid by raffy_eos7D
[Today at 07:02:33 PM]


Nikon D610 live view by khadafi038
[Today at 05:51:06 PM]



Author Topic: Warranty Concerns  (Read 987 times)

0 Members and 1 Guest are viewing this topic.

Offline RPF123

  • Trade Count: (0)
  • Marie Biscuits
  • *
  • Join Date: Feb 2008
  • Posts: 2
  • Liked: 0
  • Gender: Male
Warranty Concerns
« on: April 25, 2008, 10:45:12 PM »
Hello Everyone!

I just bought a Canon digital camera from one popular store in Manila and just after a few months it stopped working. I have sent it back to the store and have been patiently waiting for the camera to be fixed but to no avail. It's been more than 2 weeks now. It is currently under a 1 year service warranty. What would be the best way to handle this problem? Your suggestions would be much appreciated.

RF

Offline black69

  • Trade Count: (12)
  • Circulan
  • *****
  • Join Date: Aug 2007
  • Posts: 385
  • Liked: 0
  • Gender: Male
Re: Warranty Concerns
« Reply #1 on: April 25, 2008, 10:54:22 PM »
hi RP & welcome to pipho.

when you bought your camera, did you ask whether the warranty was local Canon warranty or just a store warranty? did you get a warranty card with the camera? did the box came with a canon sticker? what was the reason for the delay?

assuming that it has a valid local canon warranty, take it back from the store and go to your nearest canon service center. should it turn out to be a gray unit, prepare to pay for service charges and/or spare parts.

good luck!

Offline jamesvhong

  • Trade Count: (6)
  • Ovalteenees
  • ***
  • Join Date: Feb 2008
  • Posts: 53
  • Liked: 0
  • Gender: Male
Re: Warranty Concerns
« Reply #2 on: April 25, 2008, 11:25:25 PM »
yup i would suggest to bring it directly to the service center wag na sa shop baka pagawa lang nila sa mga katabing shops din.

Offline RPF123

  • Trade Count: (0)
  • Marie Biscuits
  • *
  • Join Date: Feb 2008
  • Posts: 2
  • Liked: 0
  • Gender: Male
Re: Warranty Concerns
« Reply #3 on: April 26, 2008, 09:02:50 PM »
Thanks! I think it's a 1 year service warranty. When they explained to me, if it malfunctions within 1 year, then they'll fix it. Probably Gray because it has no local Canon Phil sticker.

Offline cli4d8

  • Trade Count: (1)
  • Ovalteenees
  • ***
  • Join Date: Feb 2007
  • Posts: 59
  • Liked: 0
  • Gender: Male
Re: Warranty Concerns
« Reply #4 on: April 27, 2008, 07:14:21 AM »
go for Canon service center na lang diretso. its in makati. ok naman yung mga tao dun. and my brother had an experience, na yung p&s camera nila na luma na nasira, tapos when they had it repaired, mahal na. iniwan na lang nila. then after several months, pinalitan ng bagong model ng canon... just wanted to point out that canon service is great here in the phils. naman!
Canon 30D, 17-40L f4, Tamron 28-75 f2.8, Sigma 70-200 f2.8, Sigma DG-ST, Sigma DG-Super, Lowepron Orion

Tags:
 

Related Topics

  Subject / Started by Replies Last post
2 Replies
1117 Views
Last post April 02, 2006, 09:46:45 AM
by notarius
5 Replies
1183 Views
Last post May 22, 2006, 10:00:15 PM
by microworkers
32 Replies
6565 Views
Last post December 01, 2006, 08:51:03 PM
by kael
1 Replies
1854 Views
Last post April 15, 2008, 09:38:51 AM
by black69
0 Replies
684 Views
Last post March 28, 2012, 02:41:37 AM
by jt1


Get this spot now imagesmith photography Two Stops Over